Dunkin Donuts at Kuykendahl and 2920

I am not a big donut fan, but the kids love them so we get them regularly.  We have our favorite places (currently Snowflake on Gosling is our go-to) but I wanted to see what our Dunkin' Donuts had to offer.

I came at about 8:30 on a Sunday morning. Cars are in the drive-thru, but the door is locked--that was the first sign of trouble. I go ahead and get in the drive-thru line. When I start to give my order, I'm told that they had problems at the store and have a very limited selection--glazed donuts, crullers and cinnamon. They did have kolaches, so I ordered four of those, a cruller, and a couple of glazed, with some coffee. The entire process took about 30 minutes and I ended up paying $16.

One of the reasons the process took 30 minutes is that the guy two cars in front me spent five minutes doing what looked like complaining (obviously I couldn't hear them) to one of the employees at the drive-thru window.  So here's an important point--unless the employee you are talking to is obviously part of the problem, they have stepped up to try to hold things together in a difficult situation.  If someone caused the problem, that person has bailed.  You do not need to take your frustration out on the poor soul left holding down the fort.  Going somewhere else would be a much better option.  Which I did--after I left I went by Top Donuts and got a dozen in about 5 minutes, for $7.50.

The food is something of an afterthought at this point, but here goes: Their coffee is good, much better than most donut shops. The kolaches were subpar, I think they were from the previous day. Cruller was ok but underdone and I didn't have the stomach for anything more.

I would say this was an unusual situation, but surveying the Yelp reviews, I see that this location has a lot of problems.  Certainly there are many better choices for donuts close to hand.

My Yelp Review