Russo's New York Pizza got rave reviews from Ken Hoffman of the Chronicle several years ago when he ate with the owner at one of their locations that (at least at the time) had a coal-fired oven. Our location in Tomball (Spring Marketplace) does not have the coal-fired oven but does advertise brick-oven pizza. I went in on a Saturday to give it a try.
I was the first customer, so I
can't comment too much on service speed, but it was relaxed. I was alone in the place
the whole time and they didn't seem to get any delivery orders. I
ordered a drink, some garlic bread, and a Paesano Napoletana pizza.
The
garlic bread was nicely presented and came with marinara dipping sauce (a $4.50 appetizer).
I like mine a bit more crisp and with more butter, but this was fine.
Service was attentive while I was waiting, maybe not too surprising
since I was the only one there. The pizza was plenty for 3 people,
though it should have been for $17 (that's for a medium). The menu says
this has romano cheese on it, but it came without any cheese. I could have sent it back, but I prefer to review food as I get it. I have
had cheeseless pizza before and liked it, so I went with it. The crust
seemed to be underdone, it was a thin crust but was light colored and
was not at all crisp. The flavor was just OK, they used crumbled
sausage instead of the sliced sausage on the menu, and in my opinion not
enough of it. Overall, not too close to what I ordered.
Russo's has a full Italian menu, and the prices
for the entrees seem in line with Olive Garden or better restaurants,
but I can't speak to their quality. The dining room is nice in a
typical dark Italian restaurant way (NOT like Olive Garden). It has one
TV over the bar but the rest of the place would be congenial for
conversation. Unfortunately the rest room, while clean, had no towels
in the dispenser, which is not acceptable, especially right after opening.
With expensive, poorly made pizza and inadequate attention to detail in the rest of the place, I won't be going back. Any of the Big Three delivery places, and plenty of others, would do a better job on the pizza itself, for less money, and Crust Pizza in the Woodlands is a much better choice for eating in.
My Yelp review
Good Morning,
ReplyDeleteMy name is Samantha and I am the catering/marketing manager for Russo's. I wanted to reach out and say how sorry I am about our less than exemplary performance. I hope there is something we can do to earn your business once more. Please, feel free to come in at any time and enjoy any meal on us. We would bee much appreciate the opportunity to treat you to the amazing experience we are known for. If you have any questions, comments, my email is woodlandsevents@nypizzeria.com
I hope you have a wonderful week.