Schlotzsky's sandwiches are
unique--it's really difficult to compare to any other sandwich place,
and they have other things on the menu too, so once in awhile you just
have to have a Schlotzsky's. I had not tried this location yet, so I
went to check it out.
Right at the start I saw a good example of customer service. A woman was ordering for two people while having a continuous phone conversation. She would ask for a sandwich, then eliminate the ingredients she didn't want one by one, around the conversation. The man (the owner I think) was patient throughout the ordeal, and the woman left with a correct order and a smile. Good on him.
Schlotzsky's has added mac and cheese ("Macs") since I was there last. I tried out a Pick Two of the Smoky Brisketeer mac and a Beef Bacon Smokecheesy half sandwich, with a drink and a mini Cinnabon for dessert.
I'm not usually a big mac 'n' cheese fan, but I was glad I tried the Smoky Brisketeer. Mac 'n' cheese topped with brisket, bbq sauce, jalapenos, and red peppers, so it's pretty strong. The brisket is finely shredded so it eats well, and the flavors were good. Others who know mac 'n' cheese better would have to judge that part.
The Beef Bacon Smokecheesy was excellent. The toasted sourdough bun was perfect (and the plate came with a little sourdough crostini that was quite nice). The cheese was indeed smoky and went well with the bacon and beef. The sandwich ate well too, didn't pull apart in strings as beef and bacon sometimes do.
The Cinnabon was a disappointment. Tasted like it was several days old. Another reviewer has said the same, so I would avoid them.
The bathroom was clean and ready when I was there. A downside, and this is at the franchise level--the doors are labeled "shapely bunz" (women) and "manly bunz" (men, as you might guess). Really? It's the twenty-first century, try to keep up. And apparently it has been this way for awhile, at least since 2011. They are pretty committed to it, the stock symbol is BUNZ.
Overall it was just fine. Their menu has great variety, including pizza we've had before that was quite good. The franchise could use some encouragement to lose the retro attitude signage, and the location could lose those Cinnabons.
Right at the start I saw a good example of customer service. A woman was ordering for two people while having a continuous phone conversation. She would ask for a sandwich, then eliminate the ingredients she didn't want one by one, around the conversation. The man (the owner I think) was patient throughout the ordeal, and the woman left with a correct order and a smile. Good on him.
Schlotzsky's has added mac and cheese ("Macs") since I was there last. I tried out a Pick Two of the Smoky Brisketeer mac and a Beef Bacon Smokecheesy half sandwich, with a drink and a mini Cinnabon for dessert.
I'm not usually a big mac 'n' cheese fan, but I was glad I tried the Smoky Brisketeer. Mac 'n' cheese topped with brisket, bbq sauce, jalapenos, and red peppers, so it's pretty strong. The brisket is finely shredded so it eats well, and the flavors were good. Others who know mac 'n' cheese better would have to judge that part.
The Beef Bacon Smokecheesy was excellent. The toasted sourdough bun was perfect (and the plate came with a little sourdough crostini that was quite nice). The cheese was indeed smoky and went well with the bacon and beef. The sandwich ate well too, didn't pull apart in strings as beef and bacon sometimes do.
The Cinnabon was a disappointment. Tasted like it was several days old. Another reviewer has said the same, so I would avoid them.
The bathroom was clean and ready when I was there. A downside, and this is at the franchise level--the doors are labeled "shapely bunz" (women) and "manly bunz" (men, as you might guess). Really? It's the twenty-first century, try to keep up. And apparently it has been this way for awhile, at least since 2011. They are pretty committed to it, the stock symbol is BUNZ.
Overall it was just fine. Their menu has great variety, including pizza we've had before that was quite good. The franchise could use some encouragement to lose the retro attitude signage, and the location could lose those Cinnabons.
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