This place has made a big splash in the neighborhood so I stopped in. I ordered an Annihilator, which is a chocolate macadamia nut breve, and a lemon poppy seed muffin top. You have options on the classic drinks--I had mine over ice.
All Dutch Bros. shops are drive through or walk up only, so they are forgoing the market for people to sit together for coffee or pull out their laptop and work. Instead of having a speaker box for the drive through, they have staff outside taking customer orders at their cars--a nice human touch.The customer service was excellent at this location. The place was extremely busy, but the line moved quickly. They handled any customer issues generously and effectively.
I wish I liked what I got better. The coffee drink was sweet and milky--I didn't taste any chocolate or macadamia, or much coffee for that matter. No caffeine kick that I could detect and I am somewhat sensitive. The muffin top was a frozen item that got kind of gummy as it thawed. Not real appealing. I might need to get something more, or less, traditionally coffee-oriented. My wife has had a better experience and has been back a few times.
Their marketing game is strong. They give out collectible stickers that are a hot item. But I'm not sure why one would switch from Starbucks, and you really can't if you want to sit somewhere.
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