Bojangles

Bojangles is a virally popular chicken chain that has just set up shop in our neighborhood. I stopped in the other day and ordered some strips and fries, Bo-berry biscuits and an iced tea.

Actually this was my second try. I went the first time with my family the week before. We waited about 30 minutes in line, then they stopped taking orders at the counter. The kitchen basically crashed.

I went back later in the lunch service. Got my order in and received the food in about 25 minutes, which is pretty good for this location right now. They had a better expediter on duty and were steadily making food, but they still aren't really able to keep up with orders.

I can't tell you how the Bo-berry biscuits were because I didn't get them. Instead I got an extra order of fries. I watched several groups getting food, and I think about half of the individual orders had something wrong or missing. If you order for multiple people it's pretty much a certainty that something will be wrong.

The fries were incredibly salty. Couldn't finish one of the two orders. Just open a salt packet and pour it in your mouth. I don't recommend them, will get something else when/if I go back.

On the upside, the chicken is really very good. Nice and crisp on the outside, not greasy, and the meat is tender and flavorful. I would put the strips right up there with Cane's. Cane's and now Bojangles have spoiled me for strips anywhere else, usually they are quite dry. Also the biscuit was probably the best I've had from a chicken place, very fluffy and tasty. The tea was fine. The soda fountain was stil dispensing some drinks but could have used attention.

If you have been to a Bojangles in the east you will be disappointed, because they do not have whole chicken, just strips and sandwich cutlets. It's good chicken, but if I want chicken strips I can go to Cane's and get them in 5 minutes. They have been open a month now and are still slammed. Maybe give it a few more months to calm down. I didn't check the restrooms, was kind of afraid to. There's potential for this place to settle in and do really well once they get service issues straightened out.

My Yelp Review